Frequently Asked Questions

1. General Questions

What makes The Daily Tote different from other bags?

We spoke to thousands of woman around the world asking what features they need in a bag, the result is The Daily Tote. The bag is designed with busy professionals in mind, it features our Tri-Compartment Integration System (TCIS) to keep your laptop, lunch, and personal items organised, and Thermal Shield Technology (TST) to maintain the temperature of your food. It also features a key clip, water bottle holder (780ml), travel sleeve and comes with a cross body strap. 

Is The Daily Tote suitable for both work and family outings?

Absolutely! The Daily Tote is versatile enough for any occasion. Its stylish design makes it perfect for work, while the spacious, organised compartments and insulated lunch section make it ideal for family outings, trips to the park, or even weekend getaways when mum needs to load up the snacks. 

What are the materials used in The Daily Tote

Our bags are made from high-quality, eco-friendly materials.  Our vegan leather is used intentially, to offe a cruetly free option, which is sleek, durable, and water-resistant finish.

2. Product Questions

How do I clean The Daily Tote Bag?

For daily cleaning, use a soft dry cloth or damp cloth to gently wipe surface. Avoid using cleaners containing alcohol, bleach or corrosive chemicals as this will impact the leather. 

What can I fit inside The Daily Tote?

The Daily Tote is designed to hold your daily essentials. It includes a padded laptop compartment, an insulated section for lunch or snacks, and a personal items section for things like your phone, wallet, and keys. There’s plenty of room to stay organised without feeling cluttered!

Can I use The Daily Tote as a nappy bag?

Definitely! The Daily Tote is perfect for parents. Its spacious compartments and insulated lunch section make it ideal for carrying baby essentials like nappies, bottles, snacks, and toys, while still looking stylish for everyday use.

Does The Daily Tote come with a warranty?

Yes! We stand behind the quality of our products. The Daily Tote comes with a 12-month warranty covering any manufacturing defects. If you experience any issues, please reach out to our customer service team, and we’ll be happy to help.

3. Payment Questions

What is your return policy?

We want you to love your Daily Tote. If for any reason you’re not satisfied, we offer a 30-day return policy. Simply reach out to our customer service team to start the return process. Please note that the bag must be in unused condition for a full refund.

4. Shipping Questions

Do you ship internationally?

We are working on offering international shipping! For information on shipping costs and times will depend on your location please email our customer service team hello@stasshsociety.com.au

5. Contact Questions

How can I get in touch with customer service if I have an issue with my bag?

You can contact our customer service team via our contact us page, and we’ll be happy to assist you with any questions, concerns, or issues regarding your bag. We aim to respond within 24-48 hours.